IRP Group of Companies
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The IRP Group of Companies offers solutions for all industries, with an extensive and sophisticated range of products and services, provided through partnerships with our internationally acclaimed suppliers.

Employment Opportunities

Customer Service Representative

Job Requirements

  • A minimum of 5 CXC O’Levels, Mathematics and English Language compulsory.
  • 2 - 3 years experience in a Sales/Customer Service Environment.
  • Professional Training programme in Sales, Marketing and/or Customer Service will be an asset.
  • Proficiency in Microsoft Word, Excel, Access, Power Point.

Job Responsibilities:

  • Telephone support when customers call for marketing and technical information.
  • Provide timely quotations with proper descriptions and pricing information.
  • Work in collaboration with the Logistic Department for guidance on current pricing and shipping times.
  • Follow up on quotes, skillfully communicating with prospective customers to determine the competitiveness of the quote and the Company’s ability to meet their requirements.
  • Arrange meetings for the Sales Reps to follow up on the enquiries.
  • Develop a telemarketing relationship to determine sales leads.
  • Provide customers with updates on their purchase orders through e-mail or telephone contact.
  • Prepare invoices for all charged items and Proforma Invoices for enquiries.
  • Complete and update weekly sales reports.

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Project Assistant

Job Requirements:

  • 2-3 Years Experience in Project Management
  • Undergraduate Degree or Diploma in Related Field
  • Excellent organizational and communication skills

Job Responsibilities:

  • Design presentations and promotional literature in conjunction with the projects staff to target potential system users.
  • Oversee and coordinate the documentation (document control) and processes both at bid proposal and at implementation stage.
  • Assist with the coordination of all work with sub-contractors on projects.
  • Liaise with the customers and skillfully communicate information related to project proposals and implementation.
  • Assist projects staff based in remote locations and serve as liaison between sales staff and office staff.
  • Oversee the entire process of projects and track the progress of all projects.
  • Maintain a database and filing system of all projects.

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Project Engineer

Job Requirements:

  • 1 to 2 Years minimum Engineering Experience
  • Excellent communication and organizational skills
  • Working knowledge of AutoCAD/ MS Project
  • Must own a good working vehicle

Job Responsibilities:

  • Design Fire & Gas Detection Systems (both onshore & offshore)
  • Design Emergency Breathing Airline Systems
  • Use MS Project to provide work schedules, milestones, etc.
  • Implement & Supervise project work from inception to completion/handover
  • Prepare & Furnish documents for Tendering requirements  – quotation, design, data sheets, variations, etc. during bidding
  • Prepare CAD drawing of electrical loops, equipment layout, etc.

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