Employment Opportunities

Customer Service Representative

Job Requirements

• A minimum of 5 CXC O’Levels, Mathematics and English Language compulsory.
• 2 - 3 years experience in a Sales/Customer Service Environment.
• Professional Training programme in Sales, Marketing and/or Customer Service will be an asset.
• Proficiency in Microsoft Word, Excel, Access, Power Point.

Job Responsibilities:

• Telephone support when customers call for marketing and technical information.
• Provide timely quotations with proper descriptions and pricing information.
• Work in collaboration with the Logistic Department for guidance on current pricing and shipping times.
• Follow up on quotes, skillfully communicating with prospective customers to determine the competitiveness of the quote and the Company’s ability to meet their requirements.
• Arrange meetings for the Sales Reps to follow up on the enquiries.
• Develop a telemarketing relationship to determine sales leads.
• Provide customers with updates on their purchase orders through e-mail or telephone contact.
• Prepare invoices for all charged items and Proforma Invoices for enquiries.
• Complete and update weekly sales reports.

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Project Assistant

Job Requirements:

• 2-3 Years Experience in Project Management
• Undergraduate Degree or Diploma in Related Field
• Excellent organizational and communication skills

Job Responsibilities:

• Design presentations and promotional literature in conjunction with the projects staff to target potential system users.
• Oversee and coordinate the documentation (document control) and processes both at bid proposal and at implementation stage.
• Assist with the coordination of all work with sub-contractors on projects.
• Liaise with the customers and skillfully communicate information related to project proposals and implementation.
• Assist projects staff based in remote locations and serve as liaison between sales staff and office staff.
• Oversee the entire process of projects and track the progress of all projects.
• Maintain a database and filing system of all projects.

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Project Engineer

Job Requirements:

• 1 to 2 Years minimum Engineering Experience
• Excellent communication and organizational skills
• Working knowledge of AutoCAD/ MS Project
• Must own a good working vehicle

Job Responsibilities:

• Design Fire & Gas Detection Systems (both onshore & offshore)
• Design Emergency Breathing Airline Systems
• Use MS Project to provide work schedules, milestones, etc.
• Implement & Supervise project work from inception to completion/handover
• Prepare & Furnish documents for Tendering requirements  – quotation, design, data sheets, variations, etc. during bidding
• Prepare CAD drawing of electrical loops, equipment layout, etc.

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